JOB POSITION:Administrative Assistant: Delegated Services
Job Type: Full Time, Permanent
Salary Range: $54,684.22 – $61,647.97 annually
Location: 211-1497 Admirals Rd, Victoria BC
Deadline to Apply: Friday, October 9, 2026 at 11:59pm

Located on the traditional territories of the lək̓ʷəŋən People, Surrounded by Cedar Child & Family Services’ (SCCFS) vision is to support the empowerment of the urban Indigenous community to continue the reclamation of traditional systems of caring for and protecting children so no child or youth will be placed into care. As an urban delegated Indigenous Child & Family Service Agency, SCCFS is committed to providing child and family services strongly rooted in Indigenous cultural values and world views while ensuring urban Indigenous children and youth grow up connected to family, community, and culture.

SCCFS receives its delegation through the Provincial Director of Child Welfare, who gives the agency the authority to undertake administration of parts of the Child, Family and Community Service Act (CFCSA). Under its current delegation agreement, Surrounded by Cedar administers C3 (Voluntary Services) and C4 services (Guardianship).

SCCFS fosters a culturally safe working environment with a keen focus on Indigenous recruitment and retention. We work from the understanding that children are the most sacred gift from Creator. While working at the agency, employees will have the opportunity to be involved in cultural knowledge sharing opportunities, activities, and ceremonies, while being actively engaged in urban Indigenous community events.

Join a team that values your contributions and allows you to grow your career while utilizing your unique skills, creativity and passion for making a meaningful difference in the lives of urban Indigenous children, youth and families. In the role as Administrative Assistant, Delegated Services, you will have the opportunity to:

• Build trusting and collaborative relationships with children, youth, families, caregivers, community partners, and agency staff by providing respectful, culturally safe, and trauma-informed administrative support.
• Serve as a key connection point for delegated practitioners, supervisors, and administrative teams by ensuring accurate information, responsive communication, and seamless coordination of services.
• Foster positive working relationships across the organization by supporting team collaboration, sharing knowledge, and contributing to a respectful and inclusive workplace culture.
• Support meaningful service delivery by helping staff access the information, records, and resources they need to effectively serve children, youth, and families.
• Create welcoming and professional experiences for visitors, callers, and community members by acting with empathy, discretion, cultural humility, and a commitment to confidentiality.

• Grade 12 diploma or equivalent. Certificate or course work in office administration, records/information management, business administration or a related field is considered an asset.
• A minimum of two (2) years of recent and related administrative experience, preferably in child and family services, social services, health, government or another highly confidential environment.
• Experience maintaining complex physical and electronic records is required.
• Experience using Microsoft 365 applications, electronic document management systems, databases or case management systems is required.
• Experience working within an Indigenous organization or alongside Indigenous children, youth, young adults, families or communities is considered a strong asset.

Preferences: Pursuant to Section 41 of the British Columbia Human Rights Code, preference will be given to qualified applicants who self-identify as First Nations, Métis, and/or Inuit.  Applicants who wish to be considered under this preference are encouraged to self-identify in their application.

• Competitive wages, comprehensive benefits plan, and enrollment in the Public Service Pension Plan.
• A healthy working environment rooted in Indigenous ways of knowing and being.
• Flexible work schedules and leave opportunities that promote work/life/family balance.
• Physical wellness funds to support your overall well-being.
• Professional development and learning opportunities to enhance your skills.

This is a full-time, permanent position working 35 hours per week, generally Monday to Friday from 8:30 a.m. to 4:30 p.m.; however, some evening and weekend work may be required from time to time.  Work is performed primarily on-site at the Admirals Walk office.  This position involves extended periods of sitting, computer work, data entry, document review and filing.  Bending, reaching, standing, sitting and moving files or office materials weighing up to 25 pounds are a requirement.  Regular interruptions, competing priorities and contact with individuals experiencing distress or heightened emotions.

Additional Information: Employment is conditional upon completion of a satisfactory vulnerable sector check through the Criminal Records Review Program, in accordance with the Criminal Records Review Act and SCCFS requirements.

Apply online, or submit your resume and cover letter by email to:
Alisha Garvin, HR Specialist at agarvin@sccfs.com.
Along with your resume, please submit a cover letter outlining your interest in this opportunity and how you meet the job requirements. We thank you for your interest in this position. Only those selected for an interview will be contacted. An eligibility list may be established.

In accordance with Section 41 of the BC Human Rights Code and Section 15 of the Canadian Charter of Rights and Freedoms, preference will be given to qualified applicants with First Nations, Métis, or Inuit ancestry.

Should you have any questions or require any accommodations during the recruitment process, please contact Alisha Garvin at agarvin@sccfs and we will collaborate with you to meet your needs.